image of kite

FAQS

Frequently asked questions.

Tenant

Landlord

How can I find my ideal apartment with Efortlex?

Finding your dream apartment with Efortlex is easy! Simply fill out our comprehensive inquiry form, specifying your preferences for location, type of accommodation (furnished or unfurnished), budget, and any other requirements. Our expert team will then match you with the best possible options tailored to your needs.

Can I book accommodation ahead of time if I am in another city?

Absolutely! Efortlex understands the need to plan ahead, especially for students coming from other cities. You can book your accommodation ahead of time through our platform, ensuring a smooth transition when you arrive at your new destination.

Are there additional fees associated with Efortlex's services?

Efortlex is committed to transparency, and we strive to keep our services affordable and straightforward. Our team will provide you with a clear breakdown of any applicable fees during the leasing process. Rest assured, there are no hidden charges – what you see is what you get.

What steps does Efortlex take to ensure the safety and security of the leased apartments?

Efortlex prioritizes your safety and security. We carefully vet and partner with trusted landlords who adhere to safety standards. Additionally, all listed apartments undergo thorough inspections to ensure they meet our quality criteria before being recommended to you.

How quickly can I expect a response from Efortlex when I have a question or concern?

We understand the importance of prompt communication. Our customer support team is dedicated to providing timely responses to all inquiries and concerns. You can expect a response within 24 during our business hours. For urgent matters, we offer a 24/7 helpline for immediate assistance.

Does Efortlex offer both furnished and unfurnished apartments?

Yes, Efortlex provides a wide range of accommodation options to suit your preferences. Whether you desire a furnished apartment or prefer to furnish it yourself, we have listings that cater to both options.

What if I encounter any issues or need assistance during my tenancy?

Rest assured, we are here to assist you throughout your tenancy. If you encounter any issues or require assistance, simply reach out to our support team, and we will promptly address your concerns, ensuring a smooth and comfortable living experience.

Is there any support in case of harassment by the landlord?

Yes, Efortlex takes tenant safety and well-being seriously. In the unfortunate event of harassment by a landlord, we encourage tenants to immediately report the situation to our team. We will take swift and decisive action to address the matter and work towards a resolution that ensures your safety and security.

How can I list my property with Efortlex for potential student tenants?

Listing your property with Efortlex is easy and convenient. Simply fill out our online form, providing essential details about your property, such as location, amenities, rental preferences, and upload images and videos showcasing your space. Our team will take care of the rest, ensuring your property gains maximum visibility to potential student tenants.

What criteria does Efortlex use to screen and verify tenants?

Efortlex employs a diligent tenant matching process based on preferences set by landlords. While we do not conduct financial stability checks, we ensure that potential tenants meet your specified requirements to find the most suitable occupants for your property.

How does Efortlex attract a large pool of potential tenants for my property?

Efortlex utilizes a broad marketing network and a strong online presence to attract a wide pool of potential tenants actively seeking accommodations. Our platform targets students and professionals, ensuring your property receives the attention it deserves.

What responsibilities does Efortlex handle in terms of property management?

As your property management partner, Efortlex takes care of tenant communication, inquiries, and maintenance coordination, allowing you to focus on other priorities. We facilitate a seamless and hassle-free rental experience for both you and your tenants.

How does Efortlex ensure prompt and reliable rent payments from tenants?

Efortlex encourages prompt rent payments through our efficient payment systems and timely reminders to tenants. We prioritize on-time rent collection to ensure a smooth rental process for all parties involved.

Can I set specific requirements or preferences for potential tenants through Efortlex?

Yes, as a landlord, you have the flexibility to set specific requirements and preferences for potential tenants. Whether it's rental history, pet policies, or other criteria, we ensure to consider your preferences while matching tenants with your property.

How does Efortlex handle maintenance and repairs for the properties under their management?

Efortlex coordinates maintenance and repairs promptly and efficiently with reliable service providers. Your property's upkeep is essential to us, and we address any maintenance issues in a timely manner to ensure tenant satisfaction.

What support and communication can I expect from Efortlex as a landlord?

As a valued landlord partner, you can expect transparent and regular communication from our team. We keep you informed about tenant inquiries, property updates, and any relevant information regarding your property's rental status.

Are there any fees or charges associated with listing and managing my property through Efortlex?

No, there are no fees for listing your property with Efortlex. We offer free property listing and only charge a reasonable commission upon successful rental agreements.

How does Efortlex handle lease agreements and renewals with tenants?

Efortlex ensures smooth lease agreements and renewals, with clear terms and legal compliance. We handle all necessary paperwork and facilitate seamless transitions between tenancies for a hassle-free experience.

Do you still need help?

Contact us